DeployGroveDocumentationOpen dashboard

Account, security, and billing

Use the customer dashboard to sign in, confirm your subscription, and open the secure billing portal.

Sign in

  1. Open the dashboard.Go to app.deploygrove.com and select Sign in.
  2. Enter your account details.Use the email address and password tied to your DeployGrove account.
  3. Complete the security check.If multi-factor authentication is active, enter the current code from your authenticator app.

Keep your email address current so support can verify account ownership when help is needed.

MFA and account recovery

When prompted after Sign in, enter a current authenticator code. A recovery code can replace that code once if you lose access to your authenticator.

Store recovery codes away from your app.Each code is sensitive and should be kept in a password manager or another protected location.

The current customer dashboard does not include MFA enrollment, recovery-code regeneration, session management, or password changes. Contact DeployGrove support for these account actions. Support will verify ownership before making a change.

Billing

Open Billing to see Subscription status and the available Plans. Sapling is $20 each month and covers up to three apps. Orchard is $40 each month and covers up to nine. Both are a hard cap: to pass a plan's limit, upgrade to the larger plan.

Start a subscription

  1. Review Plans.Confirm the hosted app plan and price.
  2. Select Subscribe.You will move to a secure checkout page.
  3. Finish checkout.Enter payment details and return to DeployGrove when payment is complete.

Change payment details or cancel

Select Manage billing. Use the secure billing portal to update the payment method, view invoices, or cancel. Return to Billing to confirm the new status.

Subscription status

active
Your paid subscription is current.
trialing
Your trial is active until the shown end date.
past_due
A payment needs attention. Open Manage billing.
unpaid
Payment remains unresolved and app access may be limited.
canceled
The subscription will not renew. Check the shown end date.

What success looks like

Your account is ready.You can sign in, Subscription status is current, and Manage billing opens the secure customer billing portal.

Troubleshooting

A sign-in code does not work

Wait for a new authenticator code and try once more. Check that your device time is automatic. If you cannot use the authenticator, use one unused recovery code.

You lost your password or recovery codes

Contact DeployGrove support from the account email address. Never send a password, authenticator seed, payment card number, or recovery code.

Payment succeeded but the status did not change

Return from the billing portal, reload Billing, and wait a short time for payment confirmation. If the old status remains, contact support with the invoice ID and time. Do not send payment card details.